Personal service and integrity of the owner. They made the process easy.
The installer came and was very professional. He was a hard worker and had the floor completed in no time. He came back to finish the baseboard later in the day as he had to wait for it to be delivered by the company to the job site. Another installer came the next day to tuck the carpet under the wood piece and another day the manager came and finished the trim around the cupboards and inspected the job. All of them were good. I am happy with my new floor.
Everyone with whom I worked was competent, reliable and friendly. The floor was installed under time constraints and FCI made every deadline. The end result exceeded my expectations and I have already referred someone else to the company.
Friendly service, good product,
Scott Takeo Aoki
While it's still new, we like the look of our floor. We hope it looks this good for many years.
The guys who put our new floors in were great. They went over and above to make sure we were happy.
Very reasonable, quick to respond, creative on how to cover entire area we wanted done at most economical cost, i was pleasantly surprised at how quick and efficient installation was, and overall great experience! I will definitely be back!
I love my new kitchen floor. The whole team was absolutely wonderful to work with, and they did a perfect job. I would certainly recommend them and I will for sure use them again if I need another floor done.
Speed of installation, knowledge of salesman, transparency of work to be done and products
Job isn't finished yet, they have to put two strip in yet, after they tiled the hallway they told me last Friday they had to order them. The hallway door is broken, I did not break it worked fine for 15 yrs.