We contracted fci because you would come to our home with samples and in home consultation. Ray was a very engaging and helpful advisor. The installers, Troy and Jeff, were incredibly efficient and very good to work with. It was a good experience despite all the work we had to do getting stuff ready to move around. Well done, Thanks, Bob Larsen
Installers seemed great and profesdional. The quality of products also seemed nice. Hopefully all will last.
Satisfied all the way around. From the sales rep. to the project manager, to the 3 installers, and right back to the personal touch of the owner. This is the second installation of hardwood in my home in the past 4 years. I was pleased with the first installation and used them again and was not disappointed. I would highly recommend FCI.
Great professionals...they handled everything smoothly....and honestly.
Good quality product, final appearance as expected. But, significant delay in correctly interpreting the order.
Budgeting was taken into consideration and affordable options were offered. I am happy with the workmanship and very satisfied with the end result. Things got fairly dusty, but I suppose that probably comes with the territory.
I loved shopping from the comfort of my home, The ability to see the samples against my walls and trim made the selection easier. Kevin was extremely knowledgeable and helpful. I hate shopping and this was pain free. The installation was Simple and effortless. The guys did everything, I just moved breakables. My carpeting is beautiful and exceeded my expectations.
Home appt included product samples brought to my home so i did not have to go to a showroom. Immediate quote allowed us to move forward quickly with our project. Lead time from placing order to installation was shorter than i expected. Got project completed already and we are enjoying our new bathroom floor.
From initial contact to some trim work after the main install, we were really happy with FCI. Every person we interacted with in person or on the phone or e-mail was professional and friendly. The quality of the materials exceeds the price and having the owner Mr. Durst personally come to finish some trim work and check that we were satisfied was icing on the cake.
Excellent products, helpful and friendly service rep, great installers.