Hubie & his guys did a great job with our new carpet. Time between picking out and install was just a few days. – Mary B
Floor Coverings International donated a large piece of sheet vinyl to the Middleton High School for our light studio. I was blown away with Hubie’s generosity and he even delivered it to the school. – Emily H.
The job was done well and the representative I dealt with was very consumer friendly in that he was accommodating of my schedule and easy to work with. – Tom H.
Great customer service and assistance planning the project, and great follow through. Installation contractors were conscientious, courteous, and the hardest working crew we’ve ever seen. Very pleased with the results. – Dennis S.
The sales manager worked with me on price, they delivered on what they said they would and kept good communication with me. I was pleased with their work. – Tim M.
I felt like the first person who came out was very professional. The one in charge of installation was very efficient and did a great job. – Andy F.
The work was done on schedule and as described. The workmen were professional and paid attention to keeping our floors clean. We were happy with the results and will be happy to use you again if there’s need. – Tonya A.
Kevin was very knowledgeable and so nice to deal with. The choices, estimate, and installation were excellent. Hubie made sure we were totally satisfied. We will definitely return if we need more flooring. – Harry B.
Very professional service from sales to installation. Unlike other carpet vendors they sent a designer for in-home consult and measure. There were no hidden charges or gimmicky “time limited offers”. They performed as stated and were even accommodating for a last minute change to the padding. Kevin was awesome. He made sure we were happy every step of the way. Incredible customer service and reasonably priced. We got five different bids and are happy we chose FCI. Highly recommended. -Lisa P
I liked the suggestions of what options we had. They came in with suggestions different with what we thought we wanted to do, and we liked the product. Also the install went well! – Aaron G.
Tey came to the home with the design ideas and were willing to work at our house around our schedule. Install was done very well. -Carmen C.
We enjoyed the rep coming out to our house and going over choices while there. Better experience than going to a showroom and having to choose in not natural light – Dana M.
I was surprised with the skill in which the workers were able to lay down the floor. I didn’t expect it to fit so nicely; perfectly horizontal. – Mary H.
They were very professional. So far, the floor looks good. The only thing was, when we were looking at the samples online, many of ones we liked were being discontinued. We found one we liked, matches our cabinets. We’re happy with it. If discontinued, keep more up-to-date so people aren’t looking for something that is not available. The guy was very nice. Very good work. – Frank F.
I liked the in-home sales visit. Because the salesman could see the space where the flooring would be installed, he was able to make product and design suggestions that I felt were unbiased. -Bobbie V.
They were excellent. The people that laid it down are great. They were very pleasant and they made sure everything was even and tight. I couldn’t ask for better people to come into my house. I don’t trust people but I trusted them. I felt good, I can’t say enough how good and pleasant they were. – Lori O.
I thought the person who came out, Kevin, did a fantastic job. It didn’t feel like there were quite as many selections as at a bigger place, but I still found what I needed. – Maddy H.
Tile looks good – great job and done quickly. Attention to details and makes sure customer is happy. Worked within our timeline since we were having company shortly. – -Chari S.
Competitive pricing. I considered two other companies, and hands-down FCI of M was the most flexible when it came to options for clients to save money (I did the original carpet removal myself :o) -Rick M
The gentleman (Kevin) was very prompt and let us know when he was coming. The installers were here when they said they would be and did a very good job.- Doug S.
The biggest thing I
liked was my sales rep. He listened, he understood the style and what I was looking for. He had great ideas and suggestions. I never felt like he was trying to upsell me, he was definitely trying to find what would fit in budget and I’d be happy with. Very quick responses to any questions, whether by email or phone, easy to schedule, and the installers were on time. There are a couple of pieces that need to be finished up, and that’ll be done this week. – Charlie D.
Love the carpet and vinyl flooring the sales associate helped us pick out right in our home. The technicians were great and had everything installed in a day, as well as disposing of the old carpet and pad! – Wendy P.
Great service! Kevin was so helpful and worked with a tight timeline and the project was completed earlier than I had anticipated. Love the new carpet! – Carlie A.
It was quick. We had a lot of time with Kevin, the sales man, before we chose what we wanted. They were very eager to accommodate us. The workers who laid the floor were very polite and cleaned up well. – Mark S.
Kevin did an excellent job with finding the right carpet for my needs and to install it in a very timely way. If there was some room for improvement, that would be the installers – they could have been a bit more careful with the walls of my condo.- Matt M.
The products were fine, but, I thought, a bit limited. But what I liked best was the service. Lindsey was terrific. She was well informed, patient, and helpful. Installation was also quite good. My new floor looks great! – Pam H.
I enjoyed the personal touch that Hubie gave to the process, his willingness to help out when the project took a slight turn and the flexibility to schedule at our convenience.- Jeff R.
Mr. [last name removed] is very prompt and dependable. He kept appointments and communicated well. The prices seem reasonable based on experience with similar projects in the past. The installers were dependable, responsive helpful and fast. – Mark K.